{"@context":"https://schema.org/","@type":"JobPosting","title":"Posh Club Manager ","description":"

As the second-in-command and General Manager of the Posh Club, a luxury boutique hotel within the hotel, the Posh Club Hotel Manager will oversee the implementation of brand standards, drive operational excellence, and deliver exceptional guest experiences. This role requires a high level of leadership, operational expertise, and attention to detail to ensure the Posh Club meets its brand promise and provides an unparalleled guest experience.

Responsibilities

Serve as the second-in-command and General Manager of the Posh Club, driving strategic initiatives and overseeing daily operations. Implement and maintain Posh Club brand standards, including Butler service standards, and optional brand standards where appropriate.
Foster a culture of creativity, innovation, and recognition, encouraging employees to contribute to the success of the operation.
Monitor all Posh Club operations, working through team members to adjust and improve processes as necessary.
Ensure product quality and service standards are met in all areas, including physical appearance, maintenance, and cleanliness.
Establish and maintain preventative maintenance programs to protect physical assets.
Demonstrate awareness of health and safety policies and procedures, ensuring all procedures are conducted safely and within guidelines.
Familiarize yourself with property safety, first aid, and fire and emergency procedures, enforcing these in the club.
Log, investigate, and rectify security incidents and accidents to prevent future occurrences
Oversee the food and beverage service operation, adhering to company policy, including breakfast, lunch, dinner, snacks, and drinks orders.
Coordinate with kitchen staff to ensure availability of stocks and snack items.
Maintain cleanliness of the lounge and Posh Club area.
Ensure all employees deliver the Posh Club promise, providing exceptional guest service and exceeding expectations.
Handle guest complaints and inquiries in a courteous and efficient manner, resolving issues satisfactorily.
Oversee the delivery of superior services, ensuring prompt response to requests and effective resolution of complaints.

Requirements

Education: Bachelor’s degree in Hospitality Management, Business Administration, or related field
Experience: 5–6 years
Deliver exceptional guest experiences, driving loyalty and retention.
Maintain high standards of service, quality, and cleanliness.
Drive operational efficiency, innovation, and continuous improvement.
Work in a fast-paced, luxury hospitality environment.
Collaborate with cross-functional teams to drive business results.

","identifier":{"@type":"PropertyValue","name":"SUNRISE Resorts and Cruises","value":"69b276d8ecb63e8b91e048fb"},"hiringOrganization":{"@type":"Organization","name":"SUNRISE Resorts and Cruises","sameAs":"https://sunrise-resorts.com","logo":"https://careers.sunrise-resorts.com/sunrise-logo.png"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Sharm El Sheikh"}},"url":"https://careers.sunrise-resorts.com/jobs/69b276d8ecb63e8b91e048fb","employmentType":"FULL_TIME","industry":"Executive / A&G","datePosted":"2026-03-12T08:18:32.003Z","validThrough":"2026-06-10T08:18:32.003Z"}